Case Studies



Case Study- Procurement Management Solution, Haifa Port


Problem
Procurement process lengthening
“At Haifa Port, we were dealing with a lack of real-time information on the procurement processes status. More than that - we lacked transparency. In tender and agreement data and in alerts on upcoming deadlines. We were consumed by the paperwork and manual signatures on protocols and later had trouble finding and retrieving information.”

Solution
Procurement Management 365
”We chose Commugen’s solution because of the user interface. It is easy for us to manage the system with no help from IT or from the vendor. We could also easily adapt it to the needs of Haifa Port, and we got drill-down dashboards and reports of the highest level”.
“The solution is comprehensive and enabled us to analyze processes, to compare planning to execution, and to better integrate the customers of our procurement and logistics division in the tender and RFQ (Request for Quotation) processes.

Outcome
Effective Procurement Management
Cutting edge technology, easy to adapt and implement, and a professional team with a great service”
”We have found a system that is easy to work with, and which our customers in the organization readily adopt. Commugen's team is committed to provide great service and do real-time troubleshooting when necessary”
”The solution shortens process times, contributes to the transparency of processes, and presents data in real time. In such a way, that we now see things that we did not know about before. It serves as an integrative solution for the division's customers, saving questions and time.
”The entrepreneurs and the project managers use the system to request budgets, while the purchasing and logistics department know in advance what projects are coming their way, and can prepare accordingly. We use the solution in management meetings, as the system gives a unified view of the status all tender and Requests for Quotation processes, from which we can quickly access any relevant information.”

 

Eran Fastman
Head of Purchasing and Logistics Division
Finance - Haifa Port Company Ltd



Compliance in DavidShield


The Problem

Difficulty in managing data

“We used Excel files. It became cumbersome and too difficult to track compliance to all articles and recitals of applicable laws. We realized we need a dedicated software to successfully manage the data and associated tasks.

 

The Solution

Compliance 365

“Commugen’s solution fully automates the integration of new regulation within the group, including policies and compliance surveys. It enables the companies in the group realize at any moment what the compliance gaps are, what tasks are needed to close them, and whose responsibility it is”.

“Compliance 365 is easy to use, and addresses all that’s necessary to manage compliance”.

“We are happy that we chose Commugen for their partnership with the customer and their flexibility in addressing our needs”.

 

The Result

Effective compliance management

“Working with Compliance 365 is totally different that working with Excel. It enables intuitive control on all compliance tasks, as you look at them from various angles”.

“The solution includes status reports on the progress of compliance to articles of the law, and enables us to know exactly where we stand.”

“Commugen’s service is outstanding. The commitment and out of the box thinking of Commugen’s staff helped us a lot in the process. The solution fully addresses our needs, and using it is very satisfying”.

 

Sasson Levy
VP of Regulation
DavidSchild



Work Plan Management – the Municipality of Tel Aviv Yafo


The Problem

Managers deemed work plan management not important because of obsolete software

“The municipality of Tel-Aviv Yafo used a system that was developed internally. We suffered from difficulty to make the needed changes as our work evolved.”

“The user interface was outdated, new needs were not addressed and new processes could not be implemented. Our users were unhappy with that.”

 

The Solution

Work Plan Management 365

“We chose Commugen’s solution for the ability to address the ever changing needs of the municipality, the agility in making these changes, the Outlook integration, the integrated BI tools and the personal customization of dashboards.”

“The solution is intuitive. It is like working on the Internet. Very easy to use. It is very flexible, and can be easily adapted to local organizational needs. The end user can produce, change and filter reports and dashboards.

 

The Result

Efficient and effective work plan management

“The system includes built-in management guidance, which enables the monitoring of achieving organizational goals via the annual work plan. Using Work Plan Management 365 significantly increased our user base, and we effectively manage all work plan related tasks.”

“Working with the application is simple. Change requests from the users are addressed immediately. The system is personalized to each user, which see just data relevant to them. There are alerts to tasks and upon completion - built-in reporting to all relevant parties. The Outlook integration makes everybody part of the process. Management has a system-wide view and can monitor progress on-line.

“Another advantage of using Commugen’s solution is the ability to change requirements during the implementation phase, without affecting the project timeline. The flexibility of the underlying technology can accommodate these changes”.

“Commugen’s staff is attentive, professional and fun to work with. It is evident that Commugen puts the customer in the center, and that its top priority is a satisfied customer.

 

Israel Forma
Director - Municipal Planner Office
Tel Aviv - Yafo Municipality